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IT DOESN'T MATTER WHERE YOU ARE.
YOUR PRODUCTS ARE DELIVERED TO YOUR DOOR BY THE BEST SHIPPING COMPANY!
All your orders are shipped from
STRASBOURG/FRANCE
ISTANBUL / TURKEY
via FedEx, UPS, or DHL WORLDWIDE EXPRESS.
We are proud to work with one of the world's best shipping companies.
Your orders are delivered to our customers within a few days.
DO YOU SHIP WORLDWIDE?
Yes, we do! We offer international shipping to all destinations.
PLEASE NOTE: Some countries may require additional documents for food products due to national regulations. Please conduct local research about your country's rules before placing an order.
DO YOU OFFER EXPRESS SHIPPING?
All products you order from TURKNATURAL IMPORT EXPORT are delivered express without any extra charges.
HOW LONG DOES DELIVERY TAKE?
UK: 1-2 business days
Europe: 1-2 business days
USA/Canada: 2-3 business days
Rest of the World: 2-4 business days
WHAT ARE THE SHIPPING COSTS?
Shipping costs are calculated using a shipping calculator based on your location, package weight, and package dimensions. After entering your country information, the price will be automatically calculated and shown on the card and payment page.
HOW CAN I TRACK MY ORDER?
Immediately after the product is shipped, we will notify you of the UPS or DHL Express tracking number for each order.
HOW CAN I CANCEL MY ORDER?
You can cancel your order within the first 24 hours. After your order has been shipped, we cannot cancel or modify it. If you want to return your order, please check our return policy.
How can I change the delivery address after placing an order?
Unfortunately, after your order has been shipped, it is not possible to change your order address or payment method. However, you can change the delivery address until you receive a shipping email from us. If you inform us by sending an email before your order is shipped, we will help.
SHIPPING FEES
The shipping fee will be added to your order and will appear on the payment screen after entering the country information. This fee does not include any import charges or taxes in your country. Before placing your order, please check your country's specific rules and tax rates.
TAXES AND DUTIES
All fees, taxes, and customs duties that may apply to the product you ordered are the responsibility of the customer. Customs officials request that we declare the value of your order directly on your package. Releasing your package is entirely at the discretion of customs agents.
DAMAGED PRODUCTS
All packages are in perfect condition before being sent to you. We wrap them with soft and durable materials. Please check the packaging box and see if there are any signs of damage. If you have a damaged product in your package, fill out the form with the cargo officer and inform us. In the event of any damage during shipping, we will check the delivery conditions and refund your money.

Our customer support team is here to answer your questions. Ask us anything!
Hi, how can I help?
TurkNatural.Com Whatsapp Chat Online
Whatsapp Chat
Our customer support team is here to answer your questions. Ask us anything!
Hi, how can I help?
TurkNatural.Com Whatsapp Chat Online
Whatsapp Chat